The Kent Gardens Route

FAQs for Hire & Tours

• How long can I hire a bike for?

  Bike hire is available on a half-day or full-day basis starting at 10am. The reason for the earlier start is due to the fact that everyone loves to get out and about and there is so much to see and do. Later starts can be pre arranged but bikes should be back for 4pm.

  
• What equipment do you provide?

  We provide the following equipment for your electric bike hire.

  * Electric bike with a 50 mile range battery

  * access to our club with various routes

  *Helmet

  * Lock

  * Pannier

  
• what happens when we arrive to hire an e-bike?

  When you arrive we will give you information about the route you have chosen with basic facts and where to stop and what to do. We will then show you how to use an electric bike and you will test ride your bike to make sure that you are happy. After a fun photo as a momento, we then give you a safety brief and where in particular you should take care before you set off.

  
• what happens if I get a puncture?

  The ebikes come with puncture proof tyres and are filled with sealant, however on the rare occasion you get a puncture just call the emegency number.

  
• what happens if I run out of battery?

  The ebikes comes with a 50 mile range battery and the route is only 35 miles.

  
• What if I get lost?

  We will ask you to text us periodically with your location so we know where you are on the route. However most of the time we can help you by turning on your geolocation on your phones. Reception in the area is vastly improved in the last 4 years. Dont forget we can always come and rescue you but if your worried or getting late (after 3pm) just call us and there are a number of shortcuts